This employee increases revenue by responding to incoming and/or initiating outgoing customer inquiries; using company resources, policies, and procedures to provide complete, accurate data. Ensure patient contact is handled with accuracy and operational effectiveness Promote products, thoroughly explaining product and/or services, benefits, and assisting with facilitating

This employee will review and implement all pricing and claims payment information associated to contractual obligations, payer fee schedule changes, and posted policy updates for multiple locations. Ensures revenues are accurately recognized and at full potential Works with Managed Care Contract administrators, regional billing offices, and centers to ensure contract term

This employee performs monthly vent check assessments in a timely and professional manner. They are generally responsible for the completion of the vent check assessment and supply order. The employee is also responsible for logging and tracking appropriate patient/vent information. JOB FUNCTIONS Performs remote vent checks in a timely and professional manner Generally res

This employee serves as a contact between Remote Respiratory Therapists and patients, scheduling appointments, managing cancelations, and working closely with the Respiratory Therapist, finding the best solutions and/or alternatives for all involved. Job Responsibilities Actively participates in the training of all Customer Service personnel, including new hires Answer pho

The Health Care Specialist performs equipment setups in a timely and professional manner. This employee is generally responsible for the setup of highly technical equipment such as ventilators, monitors, and CPAP units. The Health Care Specialist also provides technical assistance with equipment and may end up performing setup of all types of oxygen equipment as well. Prov

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities Performs CPAP/RAD setups in a timely and professional manner May also perf