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Manager, Rev Growth & Strategy - Clearwater, FL
Clearwater, FL
Job Description
* Coordinate, plan, and execute revenue growth strategies for the CPAP Call Center
* Perform revenue growth analytics to identify opportunities and evaluate results of implemented strategies
* Lead the day-to-day actions related to call center metrics
* Maximize revenue and exceed established targets
Job Responsibilities:
* Manage and plan Outbound Dialer campaigns (using Avaya POM) to increase patient penetration
* SME in all aspects of the AVAYA POM system
* Improve call center agent metrics including, but not limited to efficiency and order conversion rate
* Work collaboratively with business leaders to develop a continuous improvement culture
* Analyze data to suggest opportunities for improving sales conversion and revenue growth
* Work on multiple projects simultaneously with competing deadlines
* Manage cost-saving initiatives, executing associated plans and meeting targets
* Develop presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.)
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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