FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.

Summary of Responsibilities

The Billing Associate lead will be responsible for supervising and overseeing the billing specialists' duties to ensure team goals are met. Ensures the calculation of accurate billable charges and prepares final invoices. Conducts the on-going review of bill processing procedures, and seeks opportunities to make cost-effective improvements.

Major Tasks, Responsibilities and Key Accountabilities

• Supervise and oversee billing specialists' duties to ensure team goals are met
• Schedule and coordinate specialists request for time off
• Processes daily invoicing into tracking/reporting system
• Billing customer freight charges
• Process invoices to customers via customer portals
• Researches and adjusts invoice discrepancies
• Maintains customer records and responds to general inquiries
• Compiles documentation and verifies pricing accuracy
• Research and resolve customer billing issues
• Performs miscellaneous billing duties as assigned

Qualifications

• HS Diploma or GED required
• 3-5 years of experience in area of responsibility
• 1+ years of experience as a lead or supervisor
• Ability to work under pressure and meet critical deadlines
• Ability to multi-task
• During month-end close, may require some overtime
• Excellent customer service skills and phone manner
• Preferred qualifications include working knowledge of economic and accounting principles and practices, and reporting of financial data

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

FloWorks participates in the US Government's E-Verify program.