SUMMARY

Utilizing supervisory skills to plan, direct, coordinate, and control activities of employees engaged in manufacturing. During the shift- final inspection will be required to achieve our delivery goals. Ensure nightly calibrations and P.M.'s are performed. Making sure morale activities are exercised and feedback is given, end of day reporting communicated to management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Mentor, lead, coach and develop employees to achieve safety, cost, quality and delivery goals for assigned designated functional manufacturing area.

Safety:

• Responsible for preventing incidents to employees and property.
• Ensure compliance with all health and safety rules and regulations.
• Ensure corrective actions are completed in a timely manner, and provide support for continuous improvement to include training of direct reports.

Employee Leadership, Development, and Administration:

• Directly supervises employees. Oversees accomplishment of assigned work through subordinate manufacturing employees.
• Interpret applicable laws in relation to employee issues, environmental, Health and Safety and business practices.
• Provide guidance by continuously assessing individual and team performance and giving feedback. Promote positive department morale.
• Studies production schedules and estimates worker hour requirements for completion of job assignment. Develops a process plan including people, resources, equipment, and floor space. Coordinates manpower requirements by increasing or decreasing personnel and approves overtime to meet changing conditions. Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; promoting employees, addressing complaints, resolving problems and recommending terminations.

Delivery:

• Maintain production schedule by coordinating employees, equipment, and customer demand.
• Plan and delegate daily assignment to employees to ensure on-time product delivery.
• Monitor indicators for gaps to target. Analyze gaps for root cause. Develop countermeasures.

Quality:

• Train employees to create understanding of assurance of quality standards and processes.
• Monitor systems to assure outgoing product meets quality standards.

• Increase major and key product characteristics / parameters to meet division objectives to reduce variation around target.
• Measure components of Key Performance Indicators and demonstrate strategies for improvement.
• Make sure procedures are properly followed.

Cost:

• Participate and provide input into the budgeting process.
• Monitor departmental spending. Control department labor and supply expenses.

Other:

• Performs other tasks as assigned by manager based on business

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.

• Customer Service (internal/external) - Manages difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Participates in meetings.

• Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
• Delegation - Delegates work assignments. Matches the responsibility to the person. Gives authority to work independently. Sets expectations and monitors delegated activities. Provides recognition for results.
• Leadership - Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating, and process improvement. Takes responsibility for subordinates' activities. Makes oneself available to staff. Provides regular performance feedback. Develops subordinates' skills and encourages growth. Solicits and applies customer feedback (internal and external). Fosters quality focus in others. Improves processes, products, and services. Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals.
• Diversity - Shows respect and sensitivity for cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.
• Ethics - Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
• Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Benefits organization through outside activities. Supports affirmative action and respects diversity.

QUALIFICATIONS

Education

• High School Diploma required, Associates or Bachelor's degree preferred

Experience

• Experience in the Optical Industry as it relates to ophthalmic lenses

Knowledge, Skills, and Abilities

• Candidates must have a proven background in ophthalmic optics, accompanied with excellent customer service, leadership, communication and organizational skills
• Supervisory-level experience required
• Management-level experience preferred
• Must demonstrate critical thinking skills in anticipating challenges, problem solving and seeking resources

• Able and willing to work as a team
• Basic Math
• Must be able to work Overtime, Saturdays and Sundays and some holidays when needed
• Able to read and write English Language well
• Able to memorize large amounts of data accurately
• Computer skills (Windows, MS Office)
• Experience or knowledge working with automated equipment
• Problem solving skills
• Work without constant supervision
• Attendance/Punctuality - Is consistently at work and on time

Physical Requirements

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Safety Requirements

• Basic understanding of the Injury and Illness Prevention Program and the Hazard Communication Program
• While performing the duties of this job, the employee may occasionally work with toxic or caustic chemicals. The noise level in the work environment is usually moderate
• Closed toe shoe required
• Must use proper ergonomics when lifting
• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.
• The noise level in the work environment is usually loud.
• Must wear safety glasses. Wear protective gear as required

Non Exclusive

The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your manager.

• Hoya Optical - Largo, 12345 E Starkey Road, Largo, Florida, United States of America